Help
My Account
- How do I change my personal information?
- I forgot my password.
MY ORDER
- How to track my order?
- How do I cancel my order?
- How to exchange a product?
SALES
- How to get sales?
- How to order?
PAYMENT accepted?
- What if my payment is declined?
- Can I print my bill?
- What payment methods
DELIVERY
- What are the deadlines and delivery fees?
- What types of carriers?
- What are the conditions of return?
- How to return an item?
- What are the repayment terms?
CONTACT
MY ACCOUNT
- How do I change my personal information?
Please log in and go to the "MY ACCOUNT". You can edit your personal data under "MY INFO". You can also change your email address, your password and your shipping address in the corresponding frame. Finally, click "OK" so that your changes are properly recorded.
- I forgot my password.
If you have forgotten your password, click "connect" from the homepage and then "forgot your password?", Your login will be sent to your email address immediately.
MY ORDER
- How to track my order?
You can follow the different stages of your orders by visiting the "My Orders" your account shopping-day.com, a message is sent to your email address every stage of your order. (order processing, logistics readiness, command sent).
- How do I cancel my order? (Under Development)
You can ask to cancel your order prior to its passage in logistical preparations, our customer service via the "Contact" page www.shopping-day.com
- How to exchange a product?
Once your order is in process, it is impossible to add or exchange an item. If the sale is still underway at the site, we suggest you order a board with all the articles that interest you, then let us know. We then proceed to the cancellation and refund of the initial order.
SALES
- How to get sales?
You can access or sales by connecting the site with shopping-day.com your login or click on our invitations. Once on the site, click on the sale of your choice to enter.
- How to order?
When an item interests you, you must click on the photo to a new window opens.
In this new window you must select a size from the dropdown menu at the top of the window and enter the desired quantity.
Once the selected size, click the blue button "Add to Cart".
You must repeat this for all the items you wish to order.
When all items have been selected, simply click "buy" to complete your order. Finally, you should select your delivery address to access the payment page.
Just pay your order, you will see the departure dates of the package of our warehouses.
your order number. After placing your order, you will receive an email confirmation.
PAYMENT
- What payment methods are accepted?
We accept the following payment: Carte Bleue classic, VISA, MASTERCARD, virtual card (with a unique transaction number).
For maximum security, we are working with a banking interface (SPPLUS), leader of secure online payment. You are seeing this secure space in the address bar of your browser with the 'https'.
- What if my payment is declined?
If your payment is declined, your order is not taken into account. Check with your bank, your ways of accepting payment by internet.
.
- Can I print my bill? (Under Development)
Under the heading "My Stuff". Click on "invoice", select the order in question and click "print my invoice.
DELIVERY
- What are the deadlines and delivery fees?
time is approximately three weeks after the closing date of the sale. Private sales are sales that require very specific treatment complex logistics. It is necessary to wait until the sale to send the supplier the number of items actually sold. All these factors explain the delay.
Delivery costs include the costs of preparing and shipping.
They are of the order of 5.90 euro and 0.50 euro cents per additional item.
- What types of carriers?
Orders are shipped via coliposte.
If you are delivered (e) by coliposte in case of absence the day of delivery of your package, it will be deposited in your mailbox. If your mailbox is too small, a second presentation of the package will take place tomorrow. In case of absence, a delivery notice is deposited in your mailbox. You then have a period of about ten days to pick up your packages in your post office. Otherwise, I invite you to get fitted for your No tracking and identification in your post office to verify that they have not kept.
Please refuse delivery of a damaged package (with traces of visible damage and / or opening). If a damaged package was left in your mailbox or a third party has approved for you, the package is deemed accepted by the state. If no reservation has been issued, we will not be able to take account of any claims for undelivered goods or to make compensation.
Your package tracking number is available in the tab "My orders".
- What are the conditions of return? (Under development, please contact customer service)
Once you receive your package, you have 7 days to request a return number. When a number was assigned to you, then you have 9 days to return your item, unworn in its original packaging.
- How to return an item?
To make a return you must first complete the return form. This is the site in the "Contacts" tab, then select "I want to make a return. A return number will be assigned later. You must send your return package with separate reference number to facilitate return of his identification at the following address:
CAPITAL DISTRIBUTION / Returns SHOPPIINGDAY
9a bld Pierre Mendes France
77600 Bussy St Georges
- What are the repayment terms?
Upon receipt of your package, we check the condition of the returned item: the item must not have been worn and must be returned, if possible, in its original packaging. We then proceed with your refund (transfer-re-credited to your CB-bank) and it will be effective on your account a few days later. A message will notify you of treatment and reimbursement of your return. Shipping fees are not included in the refund in the event of withdrawal and are then charged to the member.
Our advice:
The costs and risks associated with returning your package are your responsibility. Therefore, it is your responsibility to keep all evidence of your return. We recommend you return items by sending follow-up type or colissimo or recommended by any other means to provide proof of shipping your package back. The shipping documents must contain the following information: address of the recipient, shipping date and number of packages.
CONTACT
You can contact the customer service shoppingday.fr via the "CONTACT" through "tickets" (messages). We will then respond as soon as Monday to Friday from 9h to 18h, except holidays.
- How do I change my personal information?
- I forgot my password.
MY ORDER
- How to track my order?
- How do I cancel my order?
- How to exchange a product?
SALES
- How to get sales?
- How to order?
PAYMENT accepted?
- What if my payment is declined?
- Can I print my bill?
- What payment methods
DELIVERY
- What are the deadlines and delivery fees?
- What types of carriers?
- What are the conditions of return?
- How to return an item?
- What are the repayment terms?
CONTACT
MY ACCOUNT
- How do I change my personal information?
Please log in and go to the "MY ACCOUNT". You can edit your personal data under "MY INFO". You can also change your email address, your password and your shipping address in the corresponding frame. Finally, click "OK" so that your changes are properly recorded.
- I forgot my password.
If you have forgotten your password, click "connect" from the homepage and then "forgot your password?", Your login will be sent to your email address immediately.
MY ORDER
- How to track my order?
You can follow the different stages of your orders by visiting the "My Orders" your account shopping-day.com, a message is sent to your email address every stage of your order. (order processing, logistics readiness, command sent).
- How do I cancel my order? (Under Development)
You can ask to cancel your order prior to its passage in logistical preparations, our customer service via the "Contact" page www.shopping-day.com
- How to exchange a product?
Once your order is in process, it is impossible to add or exchange an item. If the sale is still underway at the site, we suggest you order a board with all the articles that interest you, then let us know. We then proceed to the cancellation and refund of the initial order.
SALES
- How to get sales?
You can access or sales by connecting the site with shopping-day.com your login or click on our invitations. Once on the site, click on the sale of your choice to enter.
- How to order?
When an item interests you, you must click on the photo to a new window opens.
In this new window you must select a size from the dropdown menu at the top of the window and enter the desired quantity.
Once the selected size, click the blue button "Add to Cart".
You must repeat this for all the items you wish to order.
When all items have been selected, simply click "buy" to complete your order. Finally, you should select your delivery address to access the payment page.
Just pay your order, you will see the departure dates of the package of our warehouses.
your order number. After placing your order, you will receive an email confirmation.
PAYMENT
- What payment methods are accepted?
We accept the following payment: Carte Bleue classic, VISA, MASTERCARD, virtual card (with a unique transaction number).
For maximum security, we are working with a banking interface (SPPLUS), leader of secure online payment. You are seeing this secure space in the address bar of your browser with the 'https'.
- What if my payment is declined?
If your payment is declined, your order is not taken into account. Check with your bank, your ways of accepting payment by internet.
.
- Can I print my bill? (Under Development)
Under the heading "My Stuff". Click on "invoice", select the order in question and click "print my invoice.
DELIVERY
- What are the deadlines and delivery fees?
time is approximately three weeks after the closing date of the sale. Private sales are sales that require very specific treatment complex logistics. It is necessary to wait until the sale to send the supplier the number of items actually sold. All these factors explain the delay.
Delivery costs include the costs of preparing and shipping.
They are of the order of 5.90 euro and 0.50 euro cents per additional item.
- What types of carriers?
Orders are shipped via coliposte.
If you are delivered (e) by coliposte in case of absence the day of delivery of your package, it will be deposited in your mailbox. If your mailbox is too small, a second presentation of the package will take place tomorrow. In case of absence, a delivery notice is deposited in your mailbox. You then have a period of about ten days to pick up your packages in your post office. Otherwise, I invite you to get fitted for your No tracking and identification in your post office to verify that they have not kept.
Please refuse delivery of a damaged package (with traces of visible damage and / or opening). If a damaged package was left in your mailbox or a third party has approved for you, the package is deemed accepted by the state. If no reservation has been issued, we will not be able to take account of any claims for undelivered goods or to make compensation.
Your package tracking number is available in the tab "My orders".
- What are the conditions of return? (Under development, please contact customer service)
Once you receive your package, you have 7 days to request a return number. When a number was assigned to you, then you have 9 days to return your item, unworn in its original packaging.
- How to return an item?
To make a return you must first complete the return form. This is the site in the "Contacts" tab, then select "I want to make a return. A return number will be assigned later. You must send your return package with separate reference number to facilitate return of his identification at the following address:
CAPITAL DISTRIBUTION / Returns SHOPPIINGDAY
9a bld Pierre Mendes France
77600 Bussy St Georges
- What are the repayment terms?
Upon receipt of your package, we check the condition of the returned item: the item must not have been worn and must be returned, if possible, in its original packaging. We then proceed with your refund (transfer-re-credited to your CB-bank) and it will be effective on your account a few days later. A message will notify you of treatment and reimbursement of your return. Shipping fees are not included in the refund in the event of withdrawal and are then charged to the member.
Our advice:
The costs and risks associated with returning your package are your responsibility. Therefore, it is your responsibility to keep all evidence of your return. We recommend you return items by sending follow-up type or colissimo or recommended by any other means to provide proof of shipping your package back. The shipping documents must contain the following information: address of the recipient, shipping date and number of packages.
CONTACT
You can contact the customer service shoppingday.fr via the "CONTACT" through "tickets" (messages). We will then respond as soon as Monday to Friday from 9h to 18h, except holidays.